Your Artsy Wash Questions, Answered

You can find Artsy Wash at 95 NE 167th St, North Miami Beach, FL 33162, in the EGEM PLAZA. We're at the corner of NE 167th St and NE 1st Ave, near the Jackson North Medical Center.

Our laundromat is open for self-service from 7am - 9pm. Our Drop-Off Wash & Fold service is available from 7am to 5pm.

Yes, our facility is fully attended with one staff member on each shift to help customers and maintain cleanliness.

We focus on creating a modern, inviting atmosphere where laundry feels less like a chore and more like self-care. Our space is newly revitalized, spotless, safe, and our wash and fold experts are held to the highest standard in the industry.

We accept Credit Cards, Debit Cards, and Zelle. We also have two change machines on-site for coin use.

We offer free Wi-Fi, TVs, comfortable seating, large folding tables, laundry carts, and clean bathrooms. We also have vending machines for snacks, beverages, and a wide variety of laundry supplies for sale. We even offer free water with any laundry service!

Our standard turnaround time is 24 to 48 hours. For our Drop-Off service, we also offer Same-Day service for an additional fee if items are dropped off between 7am and noon.

Yes! We offer convenient pickup and delivery to a wide area, including Miramar, Hollywood, Sunny Isles Beach, North Miami, Miami Gardens, and Coral Gables.

We use high-quality detergents and softeners like Gain, Tide Pods, Arm & Hammer Lavender, Clorox, Downy, and Suavitel. We also offer hypoallergenic options. And absolutely, you can provide your own detergent or dryer sheets—just include them with your order and let us know.

Yes, our Drop-Off Wash & Fold service has a $20 minimum order. For Pickup & Delivery, the minimum order is $30.

You can include your instructions through our online booking form, app, or by attaching a written note to your bag. We can accommodate requests like using hypoallergenic detergent, separating certain clothes, washing on cold, or air-drying delicate items.

We start by turning all clothes right side out and checking pockets. We then separate items into categories like whites, colors, jeans, towels, and sheets to ensure the best care.

Yes, we do spot treatment for stains. We also offer hang-dry services upon request; please contact us for a custom quote as pricing varies by item type and quantity.

Yes, we offer flat-rate pricing on specialty items such as comforters, sleeping bags, and bathmats. Please contact us directly for special pricing and custom quotes on other oversized pieces like rugs or curtains.

Your satisfaction is important to us. Please contact us within 24–48 hours of receiving your order if you notice an issue. We take full accountability and will investigate the matter thoroughly, offering compensation based on the item’s current value if confirmed.

For the safety of our staff and to maintain a clean environment, we do not accept laundry that is contaminated with biohazardous materials like bodily fluids, hazardous chemicals, infestations, or excessive mold. Such items may be refused, disposed of, or returned unwashed, and a contamination fee may apply.

Yes, we accept special orders of 100 pounds or more. Please contact us for custom pricing and service options tailored to your large volume needs.

Our commercial rates are based on the volume of laundry, the frequency of service, and the type of items being cleaned. To receive a custom quote, simply share the details about your laundry needs, and we’ll get back to you with a tailored solution.